Service Availability
Planned maintenance
We occasionally have to schedule planned maintenance work to maintain the quality of our payment services.
The vast majority of maintenance work is done at a time when customers will not be affected. However, in certain instances, some of our services will be made temporarily unavailable during the hours that our customers may want to use them.
We aim to use this webpage to inform customers well in advance of any planned work. Please continue to check here to see if we are planning any maintenance.
Unplanned service availability issues
No known issues at present.
Availability of our Digital Services
View the last quarter's digital availability report and access all previous reports below.
Further Reading
- Availability of our Digital Services - December 2023 pdf 225.46 kb
- Availability of our Digital Services - September 2023 pdf 225.53 kb
- Availability of our Digital Services - June 2023 pdf 224.03 kb
- Availability of our Digital Services - March 2023 pdf 52.15 kb
- Availability of our Digital Services - December 2022 pdf 225.69 kb
- Availability of our Digital Services - September 2022 pdf 225.64 kb
- Availability of our Digital Services - June 2022 pdf 224.35 kb
- Availability of our Digital Services - March 2022 pdf 228.88 kb
- Availability of our Digital Services - December 2021 pdf 102.42 kb
- Availability of our Digital Services - September 2021 pdf 102.77 kb
- Availability of our Digital Services - June 2021 pdf 229.78 kb
- Availability of our Digital Services - March 2021 pdf 222.2 kb
- Availability of our Digital Services - December 2020 pdf 223.84 kb
- Availability of our Digital Services - June 2020 pdf 222.82 kb
- Availability of our Digital Services - September 2020 pdf 224.22 kb
- Availability of our Digital Services - March 2020 pdf 222.77 kb
- Availability of our Digital Services - December 2019 pdf 228.65 kb
- Availability of our Digital Services - September 2019 pdf 224.98 kb