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Our success and longevity derive from our commitment to personal service and the virtues of quality, integrity and reliability.

We take pride in showing the human face of banking and delivering an outstanding service tailored to customers' needs.

In an increasingly automated world, we stand apart by providing a personal approach delivered with care and courtesy.  Knowing and understanding our customers is important to us so that we can respond quickly to their needs.  We take a long-term holistic view and have a strong commitment to protecting our customers' privacy at all times.

Sophisticated technology is an essential part of the modern bank and we use it to enhance the relationship between ourselves and the customer, never to hinder it.

In the days before street numbering businesses were identified by signs.  Richard Hoare traded at the 'Sign of the Golden Bottle'.

Find out more about its history