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Our success and longevity derive from our commitment to personal service and the virtues of quality, integrity and reliability.  We take pride in showing the human face of banking and delivering an outstanding service tailored to customers' needs.

In an increasingly automated world, we stand apart by providing a personal approach delivered with care and courtesy.  Knowing and understanding our customers is important to us so that we can respond quickly to their needs.  We take a long-term holistic view and have a strong commitment to protecting our customers' privacy at all times.

We are proud to have won the Private Asset Managers (PAM) award this year for Total Wealth Solutions Provider.  This award was in recognition of the comprehensive service that we provide and the flexible and seamless manner in which portfolio managers and financial planners work together to tailor solutions to our customers' needs.

Other notable awards include:

STEP Private Client Awards:

Private Banking Team of the Year, 2012/13

Institutional Trust Team of the Year, 2012/13

Investment Team of the Year, 2011/12

PAM Awards:

Image & Reputation - HNW Clients, 2012

Investment Product or Service Innovation, 2012

Citywealth Awards:

Private Client Asset Manager of the Year, 2012 and 2013

Private Bank of the Year, Wealth Managers, 2012

In the days before street numbering businesses were identified by signs.  Richard Hoare traded at the 'Sign of the Golden Bottle'.

Find out more about its history